Technical Support

Technical Support

FAQ

Updates


It is our goal to be the preferred global supplier of simplified thin-client technology solutions. In order to serve you best, please take the time to review the following support solutions.

If you are having trouble installing or setting up the product please check FAQ.

If you are looking for latest drivers, software updates or documentation on products, please check our documentation and software Updates.

If you need further assistance please fill out and submit our Customer Support Information form so that we have all the information on your particular system in advance. A support engineer will then contact you directly. You may also then contact our Support Personal either by email at support@atlabs.com or by calling us at
866-351-2647.

Customer Support Information
*Name:
*Company:
*Telephone:
*Email:
*Product Model:
*Software Version
    500 series indicate
       1. BUILD
    3000 series indicate
       1. Version
       2. Build
    X series indicate:
       1. Version Code
       2. MAC address
       3. Memory Total
       4. Flash (DOM)
*Installed Options:
  (smart card, PCMCIA, PCI card, etc.)
*Peripherals:
  (type and model)
*Protocol:
  (RDP, ICA, XDMCP, etc.)
*Application description:
*Description of problem:
 

*Please completely fill out form

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